Policies:

• Quality: The most known and used, we need to apply because in fact, if we don’t apply quality policies we aren’t in capacity and level to compete in a market with many competence.

• Customer First: That’s the principal policie that we have to handle, because from that aspect depends the earning, the increase of market share, and the establishment of the brand image, principally, and more in the fast food industry, as there’s so much competence, what we need to do is create loyalty, the sense of love and fidelity, the fact that they prefer us over the rest of the company because exist some kind of feeling.  

• Love to work: If the employees don’t love what they do, we can’t grow, we can’t show the customer service orientation that we will use as the company’s culture. It’s also controlled by the manager, generating motivation to employees creating internal love for the company.

• Grooming and hygiene: That affect in the image of the distributor car, if people perceive a bad policy in hygiene, simply he wouldn’t return to buy us, it’s more for the help of good image at the moment of the purchase.

• Flexibility: Policy related with customer service, giving to client what he wants without affect the control and internal processes; but also, internal flexibility according to helpful sense, collaborating in different process, in order to the business grow.

• Honesty: Policy that we establish in order to above internal problems and conflicts with employees, we also verify that in the moment of contract.

• Responsibility: if we want to grow, the responsibility is a key concept, making our labors in a good way, making a well job from the beginning in each labor of the company, to ensure quality and service.