OBJECTIVES
Long term objectives:
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Establish the brand in Bogota, impacting positively in the mind of people, in two years.
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Bee the selling point of fast food with most recognized in the location of Usaquen
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For 2020 we want to expand the service to the principal cities in Colombia (Medellin, Cali, Barranquilla, Cartagena)
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To be identified as the fast food business with one of the best customer service in the country
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Be a company committed to society and the environment , using solar panels on food cars as a form of innovation.
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Implement new ingredients , adding more variety to the menu.
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Increase a 5% of the market share
Short-term Objectives:
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Recover the investment in 6 months
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Create a personal testing to work for employees to improve knowledge and quality service.
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Achieve a loyalty level of 50%.
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Achieve an earning margin of 15% by the end of the first year
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Achieve a level of 800 likes and views in our social networks (Facebook principally)
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Get a 70% of level in Customer Satisfaction.
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Make alliances with three or four companies -near of the food truck- for orders, and implement the home service with them.